Down payment
For booked rooms we ask you to pay a deposit of 30 % ot the total amount, free of charge. The rooms are only bindingly reserved after a deposit has been paid.
Our bank details:
Raiffeisenbank Lammertal, Bankstelle Annaberg im Lammertal
IBAN: AT17 3500 1000 1805 4320
BIC: RVSAAT2S001 (SWIFT)
Sparkasse Abtenau
IBAN: AT94 2040 4000 4340 0530
BIC: SBGSAT2SXXX (SWIFT)
Payment methods:
We accept cash, EC card, VISA and MASTERCARD (flat rates or extras + 2. % reimbursement of expenses).
cancellation terms
The booking conditions according to the Austrian Hotel Regulations apply:
- Cancellations up to 3 months before arrival: no cancellation fee.
- Up to 1 month before arrival at the latest: 40 % of the total package price.
- Up to 1 week before arrival: 70 % of the total package price
- In the last week or in case of non-arrival ("No Show"): 90 % of the total package price.
In the case of fixed room reservations, the room price without meals will be charged in the event of late arrival or early departure.
Children and extra beds
Children are very welcome here.
- A child between 0 and 3 years does not pay extra in one of the available beds. FREE OF CHARGE
- A child between 0 and 3 years does not pay an extra charge for a baby cot. FREE OF CHARGE
- A child between 4 and 6 years pays 40 % of the room price per night and person for an extra bed.
- A child between 7 and 12 years pays 60 % of the room price per night and person for an extra bed.
- A child between 13 and 15 years pays 80% of the room price per night and person for an extra bed.
- An older child or adult pays 90% of the room rate per night per person for an extra bed.
- The rooms offer space for a maximum of 1 baby cot.
- The rooms offer space for a maximum of 1 extra bed.
Children's or extra beds are only available on request and must be confirmed and reserved by us in any case. Additional costs are not included in the total price and must be paid separately during your stay.